Public Relations
This course covers essential public relations skills for security professionals, including effective communication, cultural awareness, discrimination and harassment recognition, interactions involving substance abuse and mental health concerns, ethics and professionalism, public perception, and appropriate media relations.
- 3.5 training hours
- 7 modules
- CA Guard Card
CA PPO #16744 & CA PI #27756
What's included
Every module in this course
Work through the modules at your own pace. Your progress saves automatically, so you can stop and pick up where you left off.
- 010.5 h
6G Client and Public Perception
This module covers professional media relations for security officers, including handling questions, managing interactions with paparazzi, maintaining appropriate social media practices, and using effective communication strategies during public and crisis situations.
- 020.5 h
6F Ethics and Professionalism
This module covers the ethical and professional standards expected of security officers, including professional conduct, grooming and appearance, command presence, sound decision-making, and the application of reasonableness when responding to security situations.
- 030.5 h
6E Substance Abuse & Mental Illness
This module covers recognition of substance abuse and mental illness, including common indicators, the effects of alcohol and drugs on behavior, and appropriate interaction strategies for safely managing individuals who may be impaired or experiencing mental health challenges.
- 040.5 h
6C Verbal Skills and Crisis Intervention
This module is designed to train the participant to better understand the verbal skills required for conflict/crisis intervention. Security Guards will have a thorough understanding of the verbal skills crucial for conflict and crisis management, enabling them to respond with confidence and competence in their security roles.
- 050.5 h
6D Recognizing Gender and Racial Discrimination
This module covers recognition of gender and racial discrimination and harassment, cultural and religious sensitivities, personal bias, relevant legal protections, and key considerations for workplace discrimination investigations.
- 060.5 h
6A Introduction to Public Relations
This course equips security professionals with essential public relations skills to interact effectively with the public. Emphasizing honesty, trustworthiness, and high moral character.
- 070.5 h
6B Understanding Human Behavior and Body Language
This module is designed to equip participants with a comprehensive understanding of human behavior and its impact on their role as security professionals. To make informed decisions and respond effectively in their security roles.
How it works
Buy today, start in minutes.
Step 1
Purchase
Sign in and pay once through Stripe. Your training unlocks immediately.
Step 2
Complete the training
Work through the modules at your own pace. Your progress saves automatically.
Step 3
Finish and get credit
Your completion is recorded on your MyGuardForce profile, so you and your employer can see where you stand.
Who it's for
Officers working toward CA Guard Card. This course is published under that license.
Training your whole team?
Assign this course to every new hire from your MyGuardForce dashboard and get bulk pricing.
Our programs are hand-crafted by security, public safety, and military experts to provide highly specialized instruction designed to activate the learning centers in the brain. By combining information and experiential training, AEGIS efficiently shares, practices, and tests practical knowledge to ensure mastery of every subject.
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