Last Updated: September 15, 2026

Welcome to MyGuardForce.com. This Website is owned and operated by AEGIS Security & Investigations Inc. (“AEGIS”), a licensed California Private Patrol Operator (PPO #16744) and Private Investigator (PI #27756).

1. Definitions

To ensure clarity, the following terms are defined for these Terms and Conditions:

Website refers to MyGuardForce.com and all associated subdomains, portals, and services provided therein.
AEGIS refers to AEGIS Security & Investigations Inc., its officers, directors, employees, and affiliates.
User refers to any individual or entity accessing the Website, including employees, job seekers, and organization administrators.
Active Organization refers to a business or entity with a current, functional account on the Website.
Inactive Organization refers to a business or entity that previously held an account or interacted with the Website but no longer maintains an active status.
Archived Employee refers to an individual whose profile or data is maintained on the Website but who is no longer actively linked to a specific Active Organization.
BSIS refers to the California Bureau of Security and Investigative Services.

2. No Warranties and Data Accuracy Disclaimer

2.1 “As-Is” Service: The Website and all content, data, and services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied.

2.2 Data Accuracy: While AEGIS believes the data provided on the Website to be correct at the time of entry, AEGIS does not guarantee the accuracy, completeness, or timeliness of any information. Data may be subject to delays, human error, or synchronization issues.

2.3 BSIS Verification Requirement: Users are hereby notified that the Website is not the official repository of state licensing. Users must independently verify all guard cards, firearms permits, and registration statuses directly with the BSIS to confirm the current standing of any individual or entity. AEGIS is not liable for any actions taken based on unverified data viewed on this Website.

2.4 Other Verification Requirements: Users are hereby notified that the Website does not validate data in user accounts. Users must independently verify all certifications, certificates, and records with the employee to confirm the current standing of any individual or entity. AEGIS is not liable for any actions taken based on unverified data viewed on this Website.

2.5 Subscription Pricing and Refunds: Subscription pricing is billed annually per employee, is not proratable, and is non-refundable (except where required by law).

2.6 Automatic Renewal of Subscriptions: Your subscription is purchased per named employee. Before employees are added to your subscription, we show you an order listing those employees, the rate, the total, when it will be charged, when service begins, the renewal arrangement, any discount and how long it lasts, that the fee is not refundable and not transferable, and how to cancel. By approving that order you authorize activation of the listed employees and commit to the disclosed fees, payable on the stated charge date.

Each approved employee is purchased for a term of twelve (12) months. Employees approved during the same calendar month share one term and one renewal date, shown on your order and in your account. On your organization's first order, payment is taken on approval. For later orders, payment is taken on the first day of the following month, and the twelve-month term begins on that date.

Between approval and the start of a later-order term, license verification and account configuration begin immediately; monitoring and training access for that employee begin on the term start date shown on your order.

Each purchase covers the named employee's onboarding services and the service access specified for the annual term. The fee is a fixed annual commitment for that employee, not a monthly usage charge. Voluntary deactivation, or the employee leaving, does not reduce a fee already charged, does not entitle you to a refund of the unused part, and does not permit transfer of the term to a different employee. If the same employee returns before that term ends, the remaining coverage resumes at no additional charge. A departed employee's term does not renew.

The rate shown on your order applies during the purchased term. Renewal uses the renewal rate disclosed on that order. An introductory or limited discount does not become the renewal rate when it expires. We may change a future renewal rate only with approximately 30 days' notice to owners and administrators, stating the affected employees, the old and new rates, the resulting total or its calculation, the effective date, and how to turn off renewal.

Once each calendar month we send owners and administrators a notice of employee terms whose renewal date or coverage-end date falls within the next 60 days, naming those employees and the date. After you turn off renewal, that notice shows each employee's coverage-end date. That monthly notice is sent whether or not other notifications are turned off.

To turn off automatic renewal, use Settings → Subscriptions → Turn off renewal, or contact support. Turning off renewal is an account-level action: it stops automatic renewal on every term. It takes effect when you submit it. Coverage already paid for continues until the end of each current term, which remains payable. Turning off renewal does not void a purchase you have already approved that is still awaiting its first collection.

Training and other features included with your plan, including paid add-ons, form part of the subscription and renew with it; access to them ends when the subscription ends. Standalone course purchases are governed by section 2.7. Nothing in this section limits any right you have under federal or California law.

2.7 Training Course Purchases and Exchanges: Payments for individual training courses, modules, and bundles are final and non-refundable, except where federal or California law requires otherwise. If you have not started a course you purchased, you may request a one-time exchange for another course of equal or lesser price; the difference in price is not refunded. A course is treated as started once any of its content has been opened; where a single purchase covers more than one course, that purchase is treated as started once any module of any course it covers has been opened. Exchange requests must be made within one year of the date of purchase, and only while your MyGuardForce account is active. Exchanges are confirmed by contacting support. Nothing in this section limits any right you have under federal or California law.

3. Data Collection and Commercial Use

3.1 Consent to Share: By using the Website, you provide express consent for AEGIS to collect and share your data (including professional history and contact info) with third parties for commercial purposes.

3.2 Purpose: This includes providing training resources and other opportunities to Archived Employees, and offering industry-related resources to Active and Inactive Organizations.

3.3 Notifications and Opt-Out: AEGIS and the Website may send you notifications regarding account updates, training, features, or promotions. Users may opt out of these notifications at any time through their account settings or the unsubscribe link in any communication.

4. Limitation of Liability

To the maximum extent permitted by law, AEGIS Security & Investigations Inc. and MyGuardForce.com shall not be liable for any direct, indirect, incidental, or consequential damages.

Liability Cap: The total aggregate liability of AEGIS Security & Investigations Inc. and MyGuardForce.com to any Organization (including its employees and agents) for any and all claims arising out of or related to the use of the Website shall not exceed $1,000.00 USD.

5. Indemnification

You agree to indemnify, defend, and hold harmless AEGIS Security & Investigations Inc., MyGuardForce.com, and their respective officers, directors, and employees from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or in any way connected with:

Your access to or use of the Website.
Your violation of these Terms and Conditions.
Any reliance by you or a third party on data obtained through the Website without independent verification.
Your violation of any third-party right, including intellectual property or privacy rights.

6. Mandatory Arbitration (Federal Arbitration Act)

6.1 Dispute Resolution: You and AEGIS agree that any dispute or claim arising out of or relating to these Terms or the Website shall be resolved through binding, individual arbitration.

6.2 Governing Law: This arbitration agreement is governed by the Federal Arbitration Act (FAA). The arbitration shall be administered by a neutral arbitrator in Los Angeles, California.

6.3 Class Action Waiver: You waive the right to participate in a class action lawsuit or class-wide arbitration. All claims must be brought in your individual capacity.

7. Intellectual Property

All content on MyGuardForce.com, including software, logos, and proprietary databases, is the exclusive property of AEGIS Security & Investigations Inc.. Unauthorized use, reproduction, or automated scraping of the Website is strictly prohibited.

8. Modifications and Contact

AEGIS reserves the right to modify these terms at any time. Continued use of the Website constitutes acceptance of the updated Terms.

Contact Information: For questions regarding these Terms, please visit our Support Page.

For more information on how we handle data, please review our Privacy Policy.

Terms and Conditions for MyGuardForce.com