Workplace Violence Prevention SB 553 Training

74A Detecting Unusual Behavior

This module prepares security professionals to recognize, assess, document, and report unusual behaviors that may indicate potential violence or other workplace security risks. It covers personal, professional, and environmental stressors that may influence behavior, concerning actions and communication patterns, and observable clusters that can signal heightened risk. Participants will learn to identify subtle warning signs, evaluate behavior objectively and without profiling, and document suspicious activity using clear, professional language. The module emphasizes early recognition and appropriate reporting as key components of proactive threat prevention, workplace safety, and responsible security decision-making.

74B Understanding Human Behavior and Body Language

This module provides security professionals with a practical understanding of human behavior and nonverbal communication to strengthen observation and situational awareness. Participants learn how body language, posture, movement, gestures, facial expressions, and other behavioral cues may provide useful context during security interactions. The training emphasizes observing behavior objectively, recognizing changes or inconsistencies without relying on assumptions, and combining behavioral indicators with environmental and situational information. These skills help security professionals communicate more effectively, identify potential concerns, and make informed decisions while maintaining professionalism and avoiding bias.

74C Introduction to Workplace Violence Prevention SB 553

This module provides security professionals with a foundational understanding of workplace violence prevention and California Senate Bill 553 (SB 553). Participants examine the different types of workplace violence, early warning signs that may indicate escalating behavior, prevention strategies, and appropriate response actions when violence occurs or appears imminent. The training emphasizes recognizing potential threats before they escalate and understanding how security personnel contribute to an organization’s broader workplace violence prevention efforts. By completing this module, participants will be better prepared to identify concerning behavior, support prevention planning, respond appropriately during incidents, and perform their responsibilities in alignment with SB 553 requirements.

74D Open Source Intelligence Gathering

This module introduces security professionals to Open Source Intelligence (OSINT) gathering as a tool for identifying potential threats and concerning behaviors before they escalate into workplace violence. Participants learn how publicly available information, including social media activity and information obtained through friends, family, and appropriate subject interaction, can contribute to a broader threat assessment. The training emphasizes structured information gathering, monitoring and assessment, and the importance of remaining within ethical and legal boundaries. By completing this module, participants will strengthen their ability to recognize early warning signs, gather relevant information responsibly, and support timely threat prevention and intervention efforts.

74E Situational Awareness

This module develops the situational awareness skills security professionals need to recognize potential threats, assess changing environments, and make informed decisions before situations escalate. Participants learn how observation, environmental awareness, behavioral indicators, and attention to changes in normal patterns can help identify developing risks. The training emphasizes maintaining awareness without becoming distracted or complacent, recognizing relevant details, and continuously reassessing conditions as circumstances change. These skills strengthen proactive security operations and help guards respond more effectively to suspicious activity, emerging threats, and other safety concerns.

74F Communication and Deescalation strategies

This module develops practical communication and de-escalation skills that help security professionals manage tense or potentially volatile situations while reducing the risk of escalation. Participants learn how calm, clear, and respectful communication can influence interactions, how verbal and nonverbal cues may indicate increasing tension, and how their own reactions can affect an encounter. The training covers de-escalation techniques, stress and emotional control, and the importance of preparation and continued practice. By applying these strategies, security professionals can improve safety outcomes, defuse confrontations, and maintain professional control without resorting to unnecessary force.

74G Intro to Interdisciplinary Threat Assessment Teams

This module introduces security professionals to the purpose, structure, and operation of Interdisciplinary Threat Assessment Teams in workplace violence prevention. Participants examine the pathway to violence and pre-incident indicators, the roles and responsibilities involved in assembling a threat assessment team, investigative resources that can support the assessment process, and the importance of accurate documentation and report writing. The training emphasizes information sharing, collaboration, role clarity, and diverse professional perspectives when evaluating potential threats. Participants will be better prepared to contribute effectively to a coordinated threat assessment process and support early identification and management of workplace violence risks.

74H Intro to Emergency Response

This module provides security professionals with foundational knowledge of emergency response procedures and the role security personnel play during critical incidents. Participants learn how to recognize emergency conditions, assess immediate risks, communicate effectively, follow established emergency procedures, and coordinate with supervisors, emergency services, and other responding personnel. The training emphasizes situational awareness, maintaining personal and public safety, and making appropriate decisions as conditions evolve. By understanding basic emergency response priorities and procedures, security professionals will be better prepared to respond calmly, efficiently, and professionally during unexpected or high-risk situations.