Module

11H Communication and Use of Force

This module prepares security professionals to manage force-related situations through effective communication, sound judgment, and appropriate response strategies. It emphasizes interpersonal communication as a primary tool for managing potentially violent encounters, with techniques for de-escalating tense situations and avoiding actions that may unnecessarily contribute to escalation. Participants will also examine considerations when interacting with individuals with disabilities or behavioral issues and learn how to use time, distance, cover, and concealment to create safer response options and manage potentially force-related encounters more effectively.

0.5 training hours

CA PSO

$10.00