Emergency Response

Emergency Procedures

This course provides security professionals with essential knowledge and practical strategies for recognizing, assessing, and responding to a wide range of emergencies using established Emergency Action Plans (EAPs). It covers fundamental emergency response procedures, earthquakes and tornadoes, fires, bomb threats, medical emergencies and cardiac arrest, active shooter incidents, suspicious mail and packages, and riots or civil disturbances. Participants will learn how to evaluate changing conditions, take appropriate protective actions, communicate and coordinate during emergencies, support evacuation or lockdown procedures when necessary, and make informed decisions that help protect people, property, and facilities during critical incidents.

Officer Safety

This course provides security professionals with essential knowledge and practical strategies for maintaining personal safety, situational awareness, and operational readiness across a wide range of working conditions and potential hazards. It covers environmental threat assessment, safer subject contact, situational awareness, bloodborne pathogen exposure, cold and hot weather operations, hazardous materials, and communication strategies related to use-of-force situations. Participants will learn to identify developing risks, evaluate environmental and behavioral hazards, apply appropriate protective measures, use communication and de-escalation effectively, and make informed decisions that help reduce injuries, unnecessary escalation, exposure to hazards, and other risks while protecting themselves and others in the line of duty.

First Aid Review / CPR / Stop the Bleed

This course covers essential first aid principles, life-saving CPR and AED procedures, bleeding control techniques, and appropriate response to common medical emergencies until Emergency Medical Services (EMS) or other qualified personnel arrive.

Active Shooter Prevention, Preparedness, & Response

This course provides comprehensive training in active shooter and workplace violence prevention, preparedness, and response, guiding security professionals through the full progression from recognizing potential threats to responding during an active attack. It covers early warning indicators, proactive security and deterrence, vulnerability assessment, emergency planning, policies and procedures, training exercises and drills, and scenario-based self-assessment. Participants will also develop critical response knowledge involving situational awareness, threat recognition, evacuation, cover and concealment, lockdown procedures, and the Run, Hide, Fight methodology. Through prevention strategies, preparedness planning, realistic scenarios, and rapid-response principles, the course strengthens decision-making, personal resilience, and the ability to reduce risk, protect people and assets, and respond effectively during high-risk incidents.

Mediation/Conflict Resolution

This course provides comprehensive training in communication, behavioral awareness, and professional interaction for security personnel working in diverse and challenging environments. Participants will develop skills in behavioral assessment, interpersonal communication, de-escalation, situational awareness, body language, and public relations while learning how these competencies support effective security operations. The course also addresses communication during force-related situations, recognition and reporting of suspicious activity, professional interactions with the public, and techniques for interpreting behavioral and nonverbal cues. By completing this course, participants will be better prepared to communicate effectively, recognize developing concerns, reduce unnecessary escalation, build public trust, and make professional decisions that support safety and effective security operations.

Weapons of Mass Destruction & Terrorism Awareness

This course provides comprehensive terrorism and Weapons of Mass Destruction (WMD) awareness training for security professionals, emphasizing prevention, recognition, reporting, and appropriate response. Participants examine the fundamentals and changing nature of terrorism, the role security personnel play in preventing WMD-related incidents, the Terrorism Planning Cycle, suspicious activity and pre-incident indicators, and the major categories of Weapons of Mass Destruction. The course also addresses WMD incident management and response, personal safety considerations, and the coordination and sharing of critical information with supervisors, emergency responders, law enforcement, and other appropriate authorities. Together, these modules strengthen situational awareness, threat recognition, professional judgment, communication, and emergency-response readiness, helping security professionals identify developing threats, protect themselves and others, and contribute effectively to terrorism prevention and coordinated incident response.