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Module

50G Sensitivity Training

This module prepares security professionals to respond appropriately and professionally when interacting with individuals experiencing emotional distress, trauma, substance-related concerns, or crisis situations. Participants will examine Trauma-Informed Communication (TIC), harm reduction, de-escalation strategies, and restorative practices that emphasize safety, trust, collaboration, and respectful interaction. The training focuses on reducing unnecessary escalation while helping security personnel maintain situational awareness, professional boundaries, and effective communication during challenging encounters. By completing this module, participants will be better prepared to manage sensitive situations with professionalism, sound judgment, and respect while supporting safer environments for everyone involved.

  • 0.5 training hours
  • CA Guard Card

CA PPO #16744 & CA PI #27756

How it works

Buy today, start in minutes.

  1. Step 1

    Purchase

    Sign in and pay once through Stripe. Your training unlocks immediately.

  2. Step 2

    Complete the training

    Work through the module at your own pace. Your progress saves automatically.

  3. Step 3

    Finish and get credit

    Your completion is recorded on your MyGuardForce profile, so you and your employer can see where you stand.

Who it's for

Officers working toward CA Guard Card. This module is published under that license.

Training audience:Security SupervisorSecurityCA Guard Card

Training your whole team?

Assign this module to every new hire from your MyGuardForce dashboard and get bulk pricing.

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Unparalleled

Our programs are hand-crafted by security, public safety, and military experts to provide highly specialized instruction designed to activate the learning centers in the brain. By combining information and experiential training, AEGIS efficiently shares, practices, and tests practical knowledge to ensure mastery of every subject.

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